By clicking the below button, you will be prompted to download our remote support software.

Help Me!

You may choose "run", to download and open the software.

You may be prompted with a User Access Control Popup window, please choose "Yes".

You should see a window popup that looks like this:

You will then give us the 9 digit ID number listed in the light blue box.

You should see a window popup that looks like this:

Be sure to check the box next to "Allow to access my computer". Then click "Accept"